Researcher craft & identity
Storytelling in research
49 indexed claims · 26 guests · peaked 2025-Q2

Overview
Storytelling has become the central professional anxiety in the insights field — and the central professional opportunity. These podcast conversations return again and again to a core tension: researchers are trained to be thorough, but executives demand to be told one thing, fast. The solution nearly every guest converges on is ruthless distillation — one idea per slide, the decisive five data points, everything else in the appendix — paired with the cognitive and emotional power of the individual story over the aggregate statistic. A second tension threads underneath: as AI absorbs more of the analytical workload, opinionated storytelling is emerging as the last irreducibly human contribution, the skill that cannot be outsourced without sacrificing the point of view that makes insight worth having.
From the corpus
- The Human Screenome Project — capturing a screenshot of a person's device every five seconds for up to a year — revealed that real screen behavior is startlingly individual and unrelated to the commercial media being presented; people stitch together radically different content (tutoring, video calls, shopping, private activity) into a narrative that is totally unique to them. — Byron Reeves, Ep. 64 ·
cl-byron-reeves-008 - Insights professionals, whose job is to influence business decisions, have much to learn from professional influencers — the people they're trying to persuade at work respond to the same engagement drivers as social media audiences, yet researchers still rely on 50-page PowerPoints and data tables. — Oksana Sobol, Ep. 56 ·
cl-oksana-sobol-016 - The great storytelling unlock is shifting from telling the audience everything you know to telling them what they need to do to make their business decision — narrowing a million data points down to the five that make the decision clear, with everything else relegated to the appendix. — Deborah Mendez, Ep. 60 ·
cl-deborah-mendez-014 - The most effective form of stakeholder influence is storytelling that lets the listener arrive at the conclusion themselves; trying to prove you're right is structurally weaker than telling the story of someone experiencing what you want them to understand. — Charitie Dantis-Gayo, Ep. 42 ·
cl-charitie-dantis-gayo-019 - Researchers should not just present what they found in the data — they must tell the story; the best piece of mentorship Louisea received was this directive, and it remains the skill that separates memorable insight delivery from forgettable data dumps. — Louisea Hudson, Ep. 15 ·
cl-louisea-hudson-018 - Vivid, narrative, individual-level stories outperform statistical base rates in persuasion because the salience of concrete storytelling overwhelms abstract percentages in human judgment — a cognitive mechanism researchers should deliberately exploit. — Marcus Cunha, Ep. 25 ·
cl-marcus-cunha-021 - Vivid, story-shaped depictions of user friction (the 'jungle of doom,' the 'pit of despair,' the 'step into the abyss') break through to leadership where flat journey-map language ('we have a challenge in this part of the journey') routinely fails. — Garret Westlake, Ep. 44 ·
cl-garret-westlake-010 - The defining shift in research communication is time pressure: leaders want to get to the point and move on, so researchers must get to the heart of the matter quickly and tell very engaging stories — not perform a slow 'big reveal' of findings. — Aarti Bhaskaran, Ep. 52 ·
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Contributing guests
Episodes in Storytelling in research
- What second by second phone data reveals about human attention with Byron Reeves — Ep. 64 · Jun 23, 2026
- The coming qualitative renaissance with Deborah Mendez — Ep. 60 · May 26, 2026
- What cleaning habits reveal about consumer psychology with Oksana Sobol — Ep. 56 · Apr 28, 2026
- Measuring what matters in a world of short attention spans — Ep. 52 · Mar 31, 2026
- Why LEGO belongs in market research with Garret Westlake — Ep. 44 · Jan 27, 2026
- Charitie Dantis-Gayo — Nonlinear Paths, Hiring for Will, and Bringing the Human Back to Insights — Ep. 42 · Jan 13, 2026
- Marcus Cunha Jr. — The Educator's Case for Perspective Over Data — Ep. 25 · Sep 9, 2025
- The art and science of innovation: Why mixed methods drive better results — Ep. 15 · Jul 1, 2025
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