← All episodes

Leonard Murphy

Leonard Murphy

Principal Consultant / Greenbook lead, Gen2 Advisors / Greenbook · Supplier-side

Topics Leonard shaped

Industry, profession & meta, AI & technology, Researcher craft & identity, Insights function & business, Methods, methodology & rigor

Episodes

What Leonard said — indexed claims

  • Research suppliers' revenue has historically come from owning process; technology now owns process, leaving humans only at the bookend tasks of business framing and decision interpretation. — Ep. 1 · 09:55 · cl-leonard-murphy-006
  • The research industry is bifurcating into technology-driven, service-enabled businesses (the larger half) and human-driven, technology-enabled businesses (the smaller, specialized half). — Ep. 1 · 15:05 · cl-leonard-murphy-009
  • Most companies in the future research industry will lead with technology rather than human expertise, with niche or vertical specialization defining the smaller human-led segment. — Ep. 1 · 15:50 · cl-leonard-murphy-010
  • The market research industry has adapted competently to technology change at the process layer, but has failed to adapt at the business-model layer. — Ep. 1 · 12:10 · cl-leonard-murphy-007
  • AI has inverted the timing problem in industry forecasting: predictions that used to arrive late are now arriving earlier than expected. — Ep. 1 · 09:55 · cl-leonard-murphy-002
  • An ivory-tower mentality has cost the research industry adjacent territories — CX, UX, social media — and risks doing the same with AI. — Ep. 1 · 37:25 · cl-leonard-murphy-029

Connected across the corpus

Produced by aytm

Curiosity Current is made by aytm, the consumer-insights company. About aytm